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Managing the Growing Pains of New Leadership

 

Fitting a new leader into an existing team is always hard. Even when you promote from within, there are growing pains as the team adjusts to a new management style, new goals and new expectations. But how you deal with employee complaints about a new manager? And how do you support your new leader in their new position and how do you help them through the growing pains?

As with so many things in business, it’s all about the right kind of communication – with your new hire and with your team. Here are three tips:

Talk to Your Team

New management always makes people nervous, especially if the job had internal candidates. Talk to your team openly about why you hired the person you did, what they’ll bring to the team and how they can help your new hire get settled and be successful. After all, it’s always better when the ships can rise together.

Don’t Run to Your New Hire with Complaints

There are certain to be at least a few growing pains as the new leader gets settled, makes adjustments to the day-to-day, etc. When team members come to you with complaints, take them seriously, ask for specific examples and keep track of those issues. Most of the time, it’s just a matter of getting used to the new order, but you don’t want to lose good employees in the process. However, don’t immediately run to your new hire with the issues. Unless it’s an urgent situation or problem that needs corrected, taking the complaints directly to them will undermine their confidence in the new position. Wait until the dust has settled and then go back to those complaints to start a conversation with the new leader about things that could be improved.

Don’t Undermine Progress

As new management works out the kinks they see in your team and starts to implement their normal way of doing business, you have to learn to step back and let the pieces fall into place. In some cases, you may have been in that position or you’ve filled in while you hired someone new, so it can be especially hard to step away, but you have to create that separation. Be sure your subordinates subordinates understand that you hired the new leader because you trust their abilities and you’re ready for them to take the reins.

See additional tips on this topic from Growth Coach Ingar Grev in this article published in the Business Journal: https://www.bizjournals.com/bizjournals/how-to/human-resources/2017/06/how-to-field-employee-complaints-about-new.html.

Filed under: Business Coaching Tagged: balance, business coach, business coaching tips, business management, business owner roles, business systems, communication, delegation, leadership, management, positive thinking, small business leader, small business management, strategic mindset, success
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Whether you’re trying to build a small business or you’re leading a sales team, finding ways to be successful in business while living a balanced life can be a challenge. I’m Dr. Richard Schnitker, the local owner of The Growth Coach of Marlboro Maryland, and my goal is to help people step back, relax and look at the big picture. I’ve always had a knack for getting into the weeds, listening to the challenges people are having, and finding ways to address their problems. The Growth Coach enables me to bring those skills, my passion for business, my training as a leader, and my resources as a Growth Coach together in a way that can benefit my clients. I always enjoyed being in leadership positions and having served in various positions from authoritative to servant leadership as well as change and transformational management. Being able to give back, by serving as a Strategic Business Coach, is one of the greatest ways I can help people find ways to meet their goals and be successful. A lifelong dream was to be a business owner and The Growth Coach has given me a solid platform of resources and support system to operate from. I’m looking forward to serving business owners, company leaders and sales professionals in my community.

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